Meeting/Event Information

COMMUNICATE LIKE A CHAMP PRACTICAL TIPS ON DEALING WITH DIFFICULT PEOPLE

January 16, 2020
11:30 AM - 1:30 PM
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Hilton Garden Inn Sunnyvale
767 N Mathilda Avenue
Sunnyvale, CA 94085
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COMMUNICATE LIKE A CHAMP
PRACTICAL TIPS ON DEALING WITH DIFFICULT PEOPLE

At some point, in your life and career, you will have to collaborate and work with someone you dislike. Odds are it’s already happened! Sometimes these individuals are difficult because they are know-it-alls and either passive, aggressive, or passive-aggressive! They are often rude, lazy, quick to blame, or cynical. Please, don’t allow your irritation with them to interfere with your quest to thrive and succeed in Life, School & Work.

Communication happens, intentionally and unintentionally. Become masterful at accomplishing your communication goals when interacting with others, both verbally and nonverbally. In his highly engaging and entertaining presentation, “Communicate Like a Champ,” Dr. Jermaine will teach audience members how to:

  • Identify and prevent the three root causes of conflict and disagreements
  • Effectively manage passive, aggressive, and passive-aggressive communicators
  • Adapt and adjust your communication style using the Size It Up Communications Approach
  • Effectively hold yourself and others accountable using the Accountability Matrix
  • Minimize communication misunderstandings using the 55%, 38%, and 7% Communication Rule
  • Say “No” without coming off as rude, insensitive, or unemotional
  • Regulate your emotions when you feel attacked using emotional intelligences

 

This team leader course presentation is based on Dr. Jermaine’s best-selling book, Leading with Greatness! Moving from Chaos and Conflict to Communication and Cooperation. Award-winning Communication and Leadership Professor, Dr. Jermaine, an african american motivational speaker and keynote speaker, will help you deal with difficult people by sharing the success secrets of competent communicators. Attendees will be able to immediately incorporate these practical ideas within their private, personal, and professional lives. This is one of Dr. Jermaine’s most popular and highly requested presentations!

Biography:
Before receiving the prestigious College Instructor of the Year Award, Dr. Jermaine Davis worked in
corporate America for IBM, Keebler Cookies, and Frito-Lay in the areas of sales, management, and
marketing. Now, he’s an award-winning Professor of Communication Studies at Century College and
Organizational Leadership at St. Catherine University in Minnesota. Dr. Jermaine has authored10 books
including:
• Get Up Off Your Butt & Do It NOW!
• Leading with Greatness!
• The Art of Communicating Effectively with Diverse People!
• The Quote Journal Series: 52 Quotes to Help You Succeed
Dr. Jermaine was raised in a drug- and gang- infested area on the West-Side of Chicago in a singleparent home. After the tragic loss of six family members to violent deaths, he enrolled in college to
change the direction of his life. Dr. Jermaine holds a BA and an MA in Speech Communications, and a
Doctorate in Organizational Leadership. He is currently working on the release of his debut documentary
and companion books:
• Influencing Up, Down & Across Your Organization
• Breaking The Cycle:
Overcoming Destructive Beliefs & Behaviors
Dr. Jermaine specializes in helping leaders, teams, and organizations develop healthy work climates so
EVERYONE can thrive and succeed.
His presentations are interactive, highly engaging, and participant-centered. Dr. Jermaine’s most
requested programs teaches leaders, teams, and organizations how to:
• Lead the Way of Positive Change
• Beat Burnout Before It Brutally Beats You
• Influence Up, Down & Across Your Organization
• Cultivate a Work Culture of Respect and Inclusion
• Thrive with Communication, Cooperation & Collaboration
Dr. Jermaine is an international speaker and leadership coach that engages audiences with his unique
973-313-9800 www.EaglesTalent.com 57 West South Orange Avenue South Orange, NJ 07079
(Page 2 of 2)
style of speaking known as – EDUTAINMENT – a fun combination of education and entertainment.
Prestigious organizations like 3M, Best Buy, Caterpillar, Medtronic, Wells Fargo, Sam’s Club, Boston
Scientific, Blue Cross Blue Shield, Prudential, West Point Military Academy, HealthPartners, John Deere,
and Enterprise Rent-A-Car regularly seek out Dr. Jermaine’s expertise in the areas of leadership
influence, employee engagement, managing change, and thriving as a team.
Most importantly, Dr. Jermaine still loves to eat his grandmother’s homemade Macaroni and Cheese
AND all-you-can-eat crab legs.

GBTA All Access Members from OTHER CHAPTERS are entitled to the SVBTA Community Member Discount for events.  Please contact [email protected] for the coupon code to use as a guest registration.

CLICK HERE for Sponsorship Opportunities

Tickets

$60.00 Member Ticket
$50.00 Earlybird rate before January 10

$70.00 Non-Member or Guest Ticket

$25.00 Student Member Ticket

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